customer service AI

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Verizon to Cut 15,000 Jobs 2025 Restructuring New CEO: Navigating Transformation in a Competitive Telecom Landscape

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Verizon to cut 15000 jobs 2025 restructuring new CEO

Introduction Imagine working at one of America’s largest telecom companies and suddenly hearing you might be among 15,000 colleagues laid off in the coming weeks. That’s the challenging reality facing Verizon employees as the company announces its largest-ever workforce reduction under new CEO Dan Schulman. The “Verizon to cut 15000 jobs 2025 restructuring new CEO” … Read more

Voice Calling Added to Agentforce AI by Salesforce: What This Means for Business, Customer Service, and Market Strategy

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Introduction: Why Voice Calling Added to Agentforce AI by Salesforce is the Customer Service Upgrade of 2025 It’s not every day that a big tech update makes you rethink what’s possible on both sides of the customer service phone line. But when Salesforce announced that “voice calling added to Agentforce AI by Salesforce” would become … Read more

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